✅ Privacy Policy
Effective Date: 15 January 2020
At FL Aesthetic Clinic Beauty and Health, your privacy matters to us. We are committed to protecting your personal information and ensuring that your data is handled with care and transparency.
1. Information We Collect from Our Clients
When you use our services, we may collect:
Full Name and Contact Details (phone number, email, address)
Booking Details (treatment type, time, and history)
Health and Wellness Information (to ensure safe treatments tailored to you)
Payment Information (processed securely via trusted platforms)
Reviews or Testimonials (only if you choose to share them)
2. How We Use Your Information
Your personal data is collected for the following purposes:
To schedule and manage appointments efficiently
To customize treatments for your health and safety
To send appointment confirmations and reminders
To share wellness tips or special offers (only if you opt in)
To improve our services and client experience
3. Data Storage & Security
We store your data securely using trusted platforms such as Google, Fresha, and Systeme.io.
Your health information remains confidential and is only used for treatment purposes.
We use industry-standard security measures to protect your data from unauthorized access.
4. Legal Basis for Processing
We process your personal information based on:
Your consent (for communications, marketing, and testimonials)
Contractual necessity (to deliver the services you book with us)
Legal and professional obligations (to comply with South African health and business regulations and the standards of the International Practitioners of Holistic Medicine [IPHM], of which we are a certified member)
5. Sharing Your Data
We do not sell or share your personal information with third-party marketers.
We only share limited data with trusted tools for booking and payment processing (Fresha, Yoco), which follow strict privacy standards.
6. Cookies & Online Tracking
If you use our website, it may use cookies or similar tracking technologies to:
Improve site functionality
Track appointment bookings
Analyze visitor activity (e.g., Google Analytics)
You can disable cookies in your browser settings, but some features may not work properly.
7. Your Rights
You have the right to:
Request a copy of your data
Correct inaccurate information
Request deletion of your personal data
Opt out of marketing communication at any time
To exercise these rights, email us at nkhataesnarth@gmail.com.
8. Data Retention
We keep your personal data only as long as necessary to provide services and comply with legal obligations. Health and booking records may be stored for up to 5 years unless otherwise required by law.
9. Testimonials & Photos
With your consent, we may share your review or before-and-after photos on our platforms (website, WhatsApp, social media).
Your health information will never be shared publicly.
Consent is optional and can be withdrawn at any time.
11. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in regulations or services. Continued use of our services means acceptance of the latest version.
📍 Contact Information
FL Aesthetic Clinic Beauty and Health
📞 +27 16 453 0680 | 📧 nkhataesnarth@gmail.com | 📍 Cape Town, South Africa
© FL Aesthetic Clinic Beauty & Health